Jo-Ann Fabric and Craft Stores, Inc. is a specialty retailer of fabric and craft-related products. The company offers a variety of sewing, quilting, scrapbooking and other home decor items. So, does Joann Fabrics fix sewing machines? Let’s take a look at this question.
History of Joann
Joann was founded in 1943, in Cleveland Ohio. It began as a small industrial fabric supplier and has since grown to become the largest fabric and craft retailer in the United States. Joann operates stores in 49 states and an e-commerce website.
Joann Sewing Machine Services
Joann offers a variety of sewing machine services. Customers can take their machine to any Joann store for repairs and maintenance, or they can order a variety of parts online. Joann also provides educational services such as classes, online tutorials, and instructional videos. In addition, they have a team of sewing machine experts available to answer any questions customers may have. The experts can also provide advice on which type of sewing machine is right for their particular needs.
Do They Repair Sewing Machines?
The answer to this question is yes – Joann does repair sewing machines. The company does not actually do the repairs, however. Repairs are done by an authorized Singer Sewing Machine service center and must be completed in-store. Each store has two to four employees who are certified to repair Singer brand machines, as well as other brands, such as Brother and Husqvarna. Joann also offers a 30-day money back guarantee on all repairs.
Do They Install Parts?
In addition to repairs, Joann also offers parts and installation services. The company stocks a wide range of sewing machine parts such as needles, bobbins, presser feet, and more. Customers can order these parts online or in store, and the installation service includes an expert technician who will install the part for you.
Cost of Joann Sewing Machine Repairs and Services
The cost of sewing machine repairs at Joann varies depending on the type of machine and the complexity of the repair. Simple repairs such as replacing a needle or bobbin, for example, can start at around $20. More complicated repairs such as motor and wiring replacements may start at around $100 or more.
Joann’s Customer Service
Joann’s customer service is highly rated. The store employees are friendly and knowledgeable, and the staff is always willing to help customers with any questions they may have. The store offers same day sewing machine repair service and 15% off total amount if customer purchase one item of sewing machine.
To sum up, Joann does offer sewing machine repair and parts installation services. Customers can also take advantage of their instructional videos, classes and online tutorials to improve their sewing skills. With a 30-day money back guarantee, customers can rest assured that their sewing machine is in good hands.